"At Platinum Taxi we understand that sometimes our customers may accidentally leave behind personal
belongings while riding with us.
That is why we have a Lost and Found service to help our customers retrieve their lost items.
If you have lost an item in one of our taxis, please don't hesitate to contact our Lost and Found
team. You can reach us through our website or by calling our customer service hotline.
We will do our best to locate your lost item and return it to you as soon as possible.
To help us locate your lost item, please provide us with the following information:
The date and time of your ride
The taxi number or driver name (if possible)
A description of the lost item
Your contact information
Our Lost and Found team will take immediate action to locate your lost item.
If we find your item, we will contact you to arrange for its return. You can choose to have the item
by picking it up from our office.
At Platinum Taxi, we take pride in our commitment to providing exceptional customer service, and our
Lost and Found service is just one of the ways we demonstrate this commitment. We understand that
losing personal belongings can be stressful and inconvenient, and we are here to help our customers
recover their lost items and make their transportation experience with us as hassle-free as
possible.
All drivers are trained professionally to care for the customers lost & found commodities.
Accordingly, the drivers if found any lost item of the customers surrender at our Platinum Taxi
office at the Lost & Found Department.
Platinum Taxi ensures to submit the unclaimed lost & found items by Customers to Mowasalat within
the same day of receipt of the items.
All passengers are requested to take care of the belongings before leaving our vehicles.
Passengers are requested to please collect the trip receipt always without fail to identify the Taxi
in which the Lost item to be found.
